Frequently
Asked Questions

General Questions

Q: What services do you offer?

A: We offer individual therapy, teen/youth counseling (14+), couples and family therapy, identity and culture-focused services, addiction counseling, suicide prevention, road rage and anger management, group therapy, clinical supervision, internships, court-mandated programs, and veteran/TRICARE support.

Q: Where are you located and what are your hours?

A: Our office is at 4222 Fortuna Center Plaza, Dumfries, VA 22025. Office hours vary by clinician; call (703) 261-9528 to schedule. Telehealth options may extend availability.

Intake and Appointments

Q: How do I schedule an appointment?

A: Call (703) 261-9528. Our administrative staff will help with initial scheduling, insurance verification, and clinician matching.

Q: What should I expect during the first session?

A: The first session is an intake and assessment that covers your presenting concerns, history, safety, and goals. We’ll also review confidentiality, paperwork, and discuss treatment planning.

Q: Do you offer telehealth?

A: Yes. Many clinicians provide telehealth sessions. Telehealth availability may vary by therapist and client location.

Clinical and Ethical Questions

Q: Are your therapists licensed?

A: Yes. Our clinicians are licensed or are trainees under qualified supervision to meet state regulatory requirements.

Q: What is your policy on confidentiality?

A: We maintain confidentiality of client records and treatment. Exceptions include imminent risk of harm to self or others, suspected child or elder abuse, and court-ordered disclosures.

Q: What happens if I need to cancel?

A: Cancellation policies vary by clinician; we ask for notice 24–48 hours in advance when possible to avoid missed-session fees. Specific policies are provided during intake.

Special Populations and Services

Q: Do you provide services for teens?

A: Yes, we provide therapy for teens aged 14 and older, with age-appropriate interventions and caregiver involvement as indicated.

Q: Are you LGBTQ+-affirming?

A: Absolutely. We are an affirming practice for LGBTQ+ clients and offer gender-affirming support and resources.

Q: Can you help with court-mandated therapy?

A: Yes. We provide court-mandated programs and documentation in compliance with legal requirements.

Safety and Crisis

Q: What if I’m in immediate danger or having suicidal thoughts?

A: If you are in immediate danger, call 911 or go to the nearest emergency room. For suicidal ideation or crisis support, call 988 (Suicide & Crisis Lifeline) for immediate assistance. Notify our clinician or call (703) 261-9528 if you are an active client.

Q: How do you handle emergencies outside of sessions?

A: We provide crisis resources and safety plans during therapy. For emergencies outside session times, clients should contact 911, go to the nearest ER, or call 988 for crisis support.

Therapy Logistics and Outcomes

Q: How long do therapy sessions last?

A: Standard individual sessions are typically 45–60 minutes. Couples or family sessions may be longer depending on treatment needs.

Q: How long will therapy take?

A: Duration depends on the complexity of issues and client goals. Short-term therapy may be 8–20 sessions; more complex cases may benefit from longer-term work.

Q: How will I know therapy is working?

A: We use regular progress monitoring, symptom measures, and collaborative goal reviews to track improvement. Clients are encouraged to provide feedback and discuss concerns about progress.

Accessibility and Resource Questions

Q: Can I get help with accessing community resources?

A: Yes. We connect clients to local resources for housing, legal assistance, addiction treatment, and community support organizations when appropriate.

Q: Do you offer sliding scale or pro-bono services?

A: Limited options may be available. Contact our intake team to discuss possible accommodations.

FAQs Specific to Mmere Dane Counseling Services

Q: Do you have therapists who identify as Black or Hispanic?

A: We strive for diverse clinician representation and will do our best to match clients with therapists who meet cultural preferences or lived experiences.

Q: Do you handle substance use issues?

A: Yes. We provide addiction counseling, motivational interviewing, relapse prevention, and referral to higher levels of care when necessary.

Q: Can you provide letters for work or school?

A: Clinicians can provide documentation for attendance or participation in therapy as appropriate. Clinical documentation for disability or academic accommodations will be handled per ethical guidelines and with client consent.